FAQ
About TCG-Storage
What is TCG-Storage?
TCG-Storage is a premium brand specializing in protective products for trading cards, such as sleeves, toploaders, card holders and ovetime we will add more products to our website. Our products are designed for collectors of Pokémon, One Piece, and other TCGs.
Who are TCG-Storage products for?
Our products are suitable for both beginner and experienced collectors who want to safely store their cards for the long term.
Which trading card games does TCG-Storage support?
TCG-Storage products are suitable for standard TCG cards, including Pokémon, Magic: The Gathering and One Piece.
Ordering & shipping
How can I get in touch with customer service?
You can reach us by email or through our online contact form. All contact information is available on our customer service page.
What is the delivery time for my order?
We strive to ship all orders within 1 business day. For detailed delivery times and available shipping options, please check our Shipping Information page.
Is it possible to modify or cancel my order?
If you wish to modify or cancel your order, please contact us as soon as possible. We’ll do our best to assist you, but orders that have already been processed may not be eligible for changes or cancellation.
Can I return an item I purchased?
Your satisfaction is our priority. If you are not completely happy with your item, contact us within 30 days of receiving it to arrange a return. Please make sure the item is unused and in its original packaging. You can find more details about our return policy on our Returns page.
I couldn’t find my question.
Don’t see your question? Email us at info@tcg-storage.com and we’ll be happy to help.
Trading card storage & care
How should I store my trading cards?
Use sleeves, avoid direct sunlight, and keep them dry and dust-free. Optionally combine with toploaders and/or binders.
Do sleeves protect against UV light?
Sleeves don't offer UV protection. For maximum protection, we recommend UV-protective toploaders or magnetic holders.